Privacy Policy - Baltes KI Solutions

1. Controller

Christian Baltes
Baltes KI Solutions
Grünwalder Str. 3
82064 Straßlach-Dingharting
Germany
Email: info@baltes-ki-solutions.de

2. Hosting

The site runs on a virtual server provided by STRATO AG (Otto-Ostrowski-Str. 7, 10249 Berlin, Germany). The server is located in Germany (EU). A data processing agreement under Art. 28 GDPR is in place. No data transfer to third countries takes place for hosting itself. For sending contact-form emails we use Resend (Resend, Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA). Legal basis Art. 6 (1) lit. f GDPR; transfer to the US is based on the EU Standard Contractual Clauses. If you would rather avoid the form, please email us directly.

3. Server log files

On every request the server processes technically necessary data: IP address, date/time, requested URL, referrer, user agent. Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in stable and secure operation). Logs are deleted after 14 days. We also compile anonymous statistics from the server logs (page views, pages visited, referring websites, approximate number of visitors per day). For this purpose a daily changing, non-reversible value is derived from the IP address and browser identifier; it is used only for counting and is not stored. No cookies are set, no profiles are created and no data is combined with other websites. Legal basis: Art. 6 (1) lit. f GDPR.

4. Contact form

When you use the contact form we process your name, email address, message and the time of your enquiry in order to answer it. Legal basis: Art. 6 (1) lit. b GDPR, or Art. 6 (1) lit. f GDPR for enquiries made on behalf of a company. Enquiries may also be stored in our internal prospect register so that we can follow up and prepare a later offer (Art. 6 (1) lit. f GDPR); this storage takes place once the forwarding has been set up. You may object to this storage at any time. Data is deleted no later than 24 months after the last contact unless a contract is concluded or statutory retention obligations apply.

5. Calendly (booking)

This site lets you book a consultation via Calendly (Calendly, LLC, 271 17th Street NW, Suite 1000, Atlanta, GA 30363, USA). The Calendly script is only loaded once you actively click the booking button. No data is transferred to Calendly before that click. When the booking overlay opens, personal data (IP address, browser information, booking details such as name, email and selected slot) is transferred to Calendly. Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in efficient appointment coordination). Transfer to the US is based on the EU Standard Contractual Clauses. Calendly's privacy policy: https://calendly.com/privacy. After a booking, Calendly transfers your name, email address, the selected slot and your answers to the booking questions to our internal prospect register (Art. 6 (1) lit. b GDPR). The same retention periods as for the contact form apply.

6. Cookies & tracking

This site does not set marketing, tracking or analytics cookies. Only strictly necessary cookies are used (e.g. for the language preference). Calendly sets its own cookies after you click the booking button, used only in the booking context. No personally identifiable reach measurement takes place.

7. Your rights

You have the right to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR). Please send requests by email. You also have the right to lodge a complaint with the competent supervisory authority: Bavarian Data Protection Authority (BayLDA), Promenade 18, 91522 Ansbach, Germany.

8. Updates to this notice

Changes in the legal situation or our services may require adjustments. The version available at the time of your visit applies.